Customer Services

Service policy

Linx is totally committed to providing excellent service and first class technical assistance that customers can depend on.  This is achieved by ensuring that our customer care programme fully meets our customers’ needs at all times and is delivered by qualified personnel dedicated to the principle of customer satisfaction.

Linx is committed to meeting customers’ needs by responding to requests in a prompt manner and providing a total solution at all times.

It is our policy to identify and produce comprehensive training packages for all those who use our products, to ensure full understanding of our products and confidence in operating them.

We provide modular and flexible service contracts aimed at maximising product reliability and minimising both down time and cost of ownership.

By achieving these objectives and pursuing continual improvement in all areas, Linx aims to ensure that customers are fully satisfied and will return for further products.